ABOUT US
Building the future of digital commerce
We are a team passionate about technology. Our mission is to give every entrepreneur the tools to sell more — without complications.
2023
Founded in Portugal
99,9%
guaranteed uptime
24/7
multi-channel support
Our mission
To democratise e-commerce, offering entrepreneurs and brands a top-tier technology platform — accessible, intuitive and ready to grow with each client's business.
Our vision
To be the e-commerce reference, recognised for product quality, customer proximity and the ability to accompany every stage of their growth.
Our story
From digital agency to e-commerce platform — a journey made of learning, boldness and hard work.
2023
The beginning
Piatam was born as a digital development agency in Portugal, focused on creating unique shopping experiences for local brands.
2024
The turning point
We realised that Portuguese entrepreneurs needed their own platform — built for the local reality, in Portuguese and with human support.
2025
The platform
We launched Piatam as a complete e-commerce platform, with an online store, integrated checkout and advanced product and order management.
Today
The community
We continue to grow alongside our clients, with new features arriving every month and support that never sleeps.
Our values
These are the principles that guide every decision, every line of code and every support conversation.
Continuous innovation
We never stop evolving. Every new feature is born from actively listening to our clients and the desire to make digital commerce simpler and more effective.
Trust and security
The security of our clients' data and their buyers' data is non-negotiable. We strictly comply with GDPR and apply the best cybersecurity practices.
Human support
On the other end of the line, there's always a real person ready to help. We believe that exceptional support is an extension of our product.
Shared growth
Our clients' success is our success. Every store that earns more is proof that we're on the right track.
Built for our customers
We know the reality of entrepreneurs, their challenges and their ambitions. That's why we built a platform that makes sense — not an adaptation from another market.
Integration with payment methods
Compliance with European legislation (GDPR)
Optimised checkout
Dedicated team
A team exclusively focused on growing Piatam and ensuring our clients grow with it.
GDPR compliant
We fully comply with the General Data Protection Regulation, protecting the data of merchants and their customers.
Top technology
Modern, fast and scalable infrastructure — ready for the biggest traffic peaks without performance loss.
Multi-channel support
Phone, email or WhatsApp — we're always available to answer your questions.